A high employee turnover is not good for business. It means more time and money spent recruiting and training – time and money that you may not have. If your employees are client-facing, you could also risk creating a bad impression for your customers by suggesting that your company is a bad place to work. Any loyal staff members that you do manage to keep onto are meanwhile likely to grow irritated with the inability to form a stable team and may grow demotivated. Overall, it’s important to end the cycle in any way that you can. This means getting to the bottom of why employees keep quitting. Below are five common answers as to why your staff turnover may be so high.
No patience with new recruits
If new recruits come and go, lasting no more than a couple months at a time, you may want to consider your onboarding process and the way in which you treat new recruits. Many employers lose patience with new recruits after a while, leaving them to learn the ropes themselves and reacting to any mistakes they make with contempt. This can make new employees feel neglected and unwelcome, at which point you’re likely to lose them. Make sure that you’re investing time into nurturing your new recruits so that they become long-standing reliable employees.
Lack of praise and rewards
If employees feel that their hard work is undervalued and underappreciated, they’ll quit and look elsewhere. This is how you’re likely to lose some of your best employees – by not praising or rewarding their good work. Try to introduce incentives such as bonuses, promotion opportunities or the chance to accumulate extra holiday that employees can work towards. Regularly praising all employees individually can meanwhile show that you value their work and keep them motivated on a day-to-day basis.
It’s possible that you may be asking too much of your employees. This could include regularly expecting employees to work overtime or setting targets and deadlines that are rarely ever met by your team. While you should expect your employees to work hard, you should be careful about pushing them too hard to the point of burnout. If employees keep quitting often, it could mean that you’re constantly understaffed, however, to end the cycle you may be better off finding ways to ease the workload.
If your business is disorganised, employees may get frustrated with the lack of structure. This could be particularly the case if your whole HR system is a mess. Before you hire any more employees, you may want to hire a chief people officer to take care of aspects such as recruitment, onboarding and loyalty incentives. Alternatively, start training yourself to be organised by scheduling enough time to spend on these processes. The poor organisation structure is a big reason why employees keep quitting.
One or two bad employees could be all it takes to scare off the rest of your team. These employees may be loyal and hardworking – but they may be difficult to get on with. They may be bullying new recruits or they may be too regimental in their approach to training. If you feel that this is the case, you may have to confront these employees and put an end to their toxic behaviour. Don’t forget to look in the mirror and consider your own behaviours – they too might be a contributing factor.